Job Description

Job Description

Job Description

Security Monitor

Facilities & Security Department

The Security Department plays a vital role in maintaining safe, secure, and respectful environments across Father Joe’s Villages. Through access control, monitoring, and incident reporting, the department supports the well-being of clients, staff, and visitors while modeling professionalism, sound judgment, and respect in every interaction.

The Role

As a Security Monitor, you will serve as the first point of contact for many people entering Father Joe’s Villages facilities. You will help monitor access, provide information and directions, and support safety by observing and reporting concerns.

This role is ideal for someone who is welcoming, observant, organized, and calm under pressure. You will play an important part in helping create a safe and respectful environment while working closely with the Security team.

Your Role in Supporting a Safe Community

• Greet clients, tenants, staff, and visitors and provide clear directions and information.
• Screen individuals entering facilities using tools such as CCTV, intercom, or access systems.
• Monitor activity at assigned posts and support crowd management when needed.
• Notify Security Officers of alarms, safety concerns, or suspicious activity.
• Report safety hazards or policy violations to the appropriate team members.
• Document incidents and observations clearly and accurately.
• Ensure required logs and paperwork are completed correctly and on time.
• Collaborate with colleagues to maintain a welcoming and respectful environment.
• Participate in requiredtrainingsand follow organizational policies and procedures.
• Perform other related duties to support department and organizational needs.

Desirable Candidate Profile

Minimum Requirements

• High school diploma or GED, or an equivalent combination of education and relevant experience.
• 1-2years of customer service, front desk, hospitality, security support, or related experience.
• Basic computer skills and ability to use Microsoft Office or similar tools.
• Strong written and verbal communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to remain calm, professional, and solution-focused in a fast-paced environment.
• Availability to work a flexible schedule based on operational needs.

Preferred Qualifications & Skills

• Experience working in security, public safety, reception, or access control roles.
• Experience working in healthcare, social services, shelters, or nonprofit environments.
• Experience monitoring CCTV or similar systems.
• Bilingual in English and Spanish or experience serving multilingual communities.
• Strong interpersonal skills and ability to interact respectfully with diverse populations.

Work Schedule

This full-time position requires overnight, or graveyard shifts from 9:00pm - 5:30am to support 24/7 program operations. Employees will work in a client-facing environment and should be prepared to maintain safety, professionalism, and responsiveness during night hours.

Compensation and Benefits

Pay for this position is based on experience, qualifications, and internal equity. The anticipated starting pay range for this role is $18.61 to $21.40 per hour.

Father Joe’s Villages offers a comprehensive benefits package including medical, dental, and vision coverage, retirement plan options, paid time off, 11 paid holidays and professional development opportunities. Employees also have access to wellness programs and employee assistance resources to support overall well-being.

Why Join Father Joe’s Villages

Join a mission-driven organization committed to ending homelessness and strengthening San Diego communities. Work alongside dedicated colleagues, grow professionally, and make a meaningful impact by helping create safe, supportive environments where people can heal and rebuild their lives.

Conditions of Employment

Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, and other requirements relevant to the role. These checks are conducted following a conditional offer of employment.

Equal Employment Opportunity

Father Joe’s Villages is an equal opportunity employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to protected characteristics under applicable law.

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