Job Description

Our client in Banner Elk NC is seeking a Reservation Specialist to join their team. As a reservation specialist, you will be part of the Property Management team. The ideal candidate will have good rapport, and provide excellent customer service which will align successfully in the organization.

Job Title: Reservation Specialist 

Location: Banner Elk, NC (On-Site)

Pay Range: $17.00 - $19.00 hour

What’s the Job?

• Answering incoming phones and emails while assisting customers
• Give satisfactory replies to customer inquiries and complaints
• Work closely with housekeeping and maintenance
• Support guests in person, on the phone, and through messaging
• Work independently after trained and must be self-directed 
• Helping manage the Lost & Found department with shipping lost items to guests 
• Helping oversee the Hospitality department in preparing guest gifts 

What’s Needed?

• Pleasant, helpful, flexible and reliable attitude 
• Strong computer skills 
• Strong customer service skills
• Strong organizational skills 
• Ability to maintain a positive attitude under stress
• Excellent grammar skills in both speaking and writing
• Ability to multi-task 
• Strong initiative and ability to stay on the tasks at hand 

What’s in it for me?

• Working with a dedicated team for the High Country's largest luxury rental property management company
• Full time hours. Schedule WILL require at least one weekend day, preferably both. Applicants who cannot work Saturdays and/or Sundays need not apply. 
• Weekly Pay 
• Work/Life Balance

• Work 5 days, off 2 days 

• Potential to become a full time employee with benefits

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –  Manpower, Experis, Talent Solutions, and Jefferson Wells  – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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