Job Description

Part-Time Starbucks Barista (Downtown Indianapolis)

Position Type Part-Time Category Restaurant - Food Service

Description

Job Summary

Working from downtown in 30 South, this job contributes to Starbucks success by providing world-class customer service to all customers. This job creates the Starbucks Experience for our customers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Kite Realty Group and Starbucks mission and values.

Job Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers world-class customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows Kite Realty Group and Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and products as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED
• Prior food and beverage experience helpful but not required
• Prior Starbucks experience strongly desired
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to work as part of a team
• Ability to build relationships thru strong interpersonal skills

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