Job Description

We are a US-based company seeking medically trained staff based in the Philippines.

As a Healthcare Virtual Assistant®(HVA), you will work directly with our clients -- doctors and other medical professionals based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. An HVA can also help with back-office and administrative tasks.

Our goal is to help you succeed in this up-and-coming field of medical documentation and healthcare virtual assisting. Join the Hello Rache family and apply today!

You will have the following responsibilities:

• Live virtual scribing

• Attend to patient communications and interaction (phone/email/video)

• Respond to inquiries about healthcare services/tasks

• Gather medical or insurance information

• Manage appointment calendar

• Update patient chart records

• Research helpful information

• Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Requirements

You will be successful in this role if you have the following qualifications:

• You are a graduate of any allied health profession

• You can speak and write well in English. Proficient with medical terminologies and practices.

• Internet subscription/speed: At least 10mbps (DSL/Fiber only)

• Have reliable computer hardware and software (will be verified by our tech team)

• Have a webcam, headset, and a quiet working environment with neutral background and lighting

• Able to work at night i.e 11pm-8am (8am - 5pm Arizona time)

Minimum & Recommended System Requirements

Minimum:

Operating System: Windows 10 Home/Pro at 64-bit *Genuine

CPU: Intel Core i3 (at least 6th gen) and above or AMD equivalent

Memory: at least 6GB RAM

Internet subscription/speed: At least 10mbps (DSL/Fiber only)

_ LTE connection not accepted _

Recommended:

Operating System: Windows 10 Home/Pro at 64-bit - *Genuine

CPU: Intel Core i5 8th gen and above or AMD equivalent

Memory: at least 8GB RAM

Internet subscription/speed: At least 20 mbps (DSL/Fiber only)

LTE connection not accepted

Peripherals needed:

Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)

HD 720p/1080p 16:9 Webcam (Recommended: A4Tech PK-910H)

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Benefits

Competitive Pay Rates

Our pay rates are one of the highest in the industry along with other long-term benefits.

Free Training & Certification

We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.

Work From Home

Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.

Long-Term Work Relationship

You will work with the same client consistently, leading to the development of a long-lasting work relationship.

US-Based Clients

Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA.

Passionate Community

Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.

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