Front Desk Agent / Hotel Receptionist Job at Western States Lodging & Management, Boise, ID

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  • Western States Lodging & Management
  • Boise, ID

Job Description

Front Desk Agent / Hotel Receptionist

La Quinta by Wyndham at Boise Town Square is looking for a friendly, dependable, and customer-focused Front Desk Agent to join our team for the swing shift. If you enjoy helping people, creating great guest experiences, and working in a positive hospitality environment, we'd love to meet you!

This is a great opportunity for someone looking to build a career in hotel hospitality, guest services, or front desk operations.

Why Join Our Team?

At La Quinta, hospitality is at the heart of everything we do. We believe in working hard, supporting each other, and creating a welcoming environment for both our guests and our team.

Compensation & Benefits

  • $15.50 - $16.50 per hour
  • 4-5 shifts per week
  • Health insurance
  • Dental insurance
  • 401(k)
  • Supportive and team-oriented work environment
  • Opportunities to grow within the hospitality industry

About La Quinta by Wyndham

Our mission is simple: make every guest feel at home. From comfortable accommodations to small touches like freshly baked cookies each evening, we focus on delivering a welcoming and memorable stay.

Our employees are the key to our success. We strive to create a workplace where team members feel valued, supported, and proud of the service they provide.

Schedule

This position works the swing shift from approximately 2:00/3:00 PM - 10:00 PM. Typical schedule currently includes:

  • Sunday
  • Thursday
  • Friday
  • Saturday

Team members generally work 4-5 days per week, with the occasional 5th shift depending on coverage needs, vacations, or time off.

Front Desk Agent Responsibilities

As a Hotel Receptionist / Front Desk Agent, you are the face of the hotel and play a key role in creating a great first impression for every guest.

Responsibilities include:

  • Greet guests warmly and provide excellent customer service
  • Check guests in and out of the hotel
  • Answer phones and respond to guest inquiries
  • Provide directions, recommendations, and general assistance
  • Maintain a clean and organized front desk area
  • Address guest concerns and ensure a positive stay experience
  • Communicate with housekeeping and other departments as needed

Qualifications

  • Strong customer service and communication skills
  • Friendly, professional, and dependable
  • Ability to multitask in a fast-paced environment
  • Basic computer skills
  • Hospitality or customer service experience is a plus, but not required

Apply Today

If you enjoy meeting new people and creating great guest experiences, we encourage you to apply today and join the La Quinta by Wyndham Boise Town Square team!

Job Tags

Hourly pay, Shift work, Afternoon shift

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