Job Description

Job Purpose

Design and assist with the design of electric distribution projects. The designs are based on customer requests, inquiries, complaints, etc. regarding the establishment and maintenance of electrical service. Designs also include overhead and underground electric facilities, distribution system maintenance, repair, and improvement, public works, and routine program work.

Key Accountabilities

• Apply acquired knowledge of National Grid construction standards, Electrical Service Information and Requirements, and portions of the National Electric Code and National Electrical Safety Code to construction applications.
• Read and interpret one-line diagrams, site plans and load information.
• Perform analysis of electrical distribution design problems.
• Be proficient in the current expanded Work Management Systems required to produce and progress Design Packages.
• Effectively communicate with external customers, municipal and regulatory representatives, and contractors on a regular basis.
• Advise customers in the proper application of their electric service.
• Perform analysis of electrical distribution design problems.
• Interact with internal departments and company employees to ensure an efficient overall process.
• Promote a culture of teamwork, collaboration, and efficient resource utilization, both throughout the department and project teams.
• Travel within region.
• Participate in the training of employees.
• Will also be expected to respond to emergency call out and work extended and planned hours when major company emergencies occur.

Qualifications

• Knowledge of customer service techniques, strategies, and approaches.
• Knowledge of electric theory and utility construction practices.
• The successful candidate must have good oral and written communication and interpersonal skills.
• Ability to develop positive customer relations; anticipate, identify, respond to customer concerns and problems, in accordance with the job description and training.
• Ability to work successfully as part of a team with co-workers.
• Understanding of local municipality regulations and permit requirements.
• Ability to learn/utilize the current Work management Systems
• An Associates of Science or Bachelor's degree in Engineering, Engineering Technology or Computer Science from an accredited engineering or technological school is required.
• Must successfully pass the Field Assessment Test.
• Ability to follow prescribed standards and procedures.
• Verbal and written communication skills
• Ability to plan, schedule and coordinate multiple ongoing tasks.
• Must be able to adjust to changing priorities and respond to requests in a timely fashion.
• Must be comfortable using advanced technology for the purpose of gathering and transmitting field data.
• Must have and retain a valid motor vehicle operators license which does not restrict hours of operation.
• Must be able to perform activities where it is expected that 25 pounds could be lifted, pushed, pulled or carried many times throughout the day.
• Must be able to work within confined areas at times and in inclement weather and temperature extremes.

More Information

Hourly Pay Rate - $43.46

Location - Malden

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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