Customer Service Representative Job at The Management Group, Inc., Kennewick, WA

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  • The Management Group, Inc.
  • Kennewick, WA

Job Description

Title: Concierge

Location: Kennewick, WA
Salary: $19 - $21/hour (DOE)
Target Start Date: April 13, 2026
NOW HIRING: MULTIPLE OPENINGS

This is not your typical front desk position . At Club 10, you will become the face of the resident experience. YOU set the tone. YOU create the energy. And YOU deliver a level of service people remember. We are building a hospitality-driven, resort-style environment and looking for individuals who naturally bring professionalism and personality into every interaction. If you thrive in high-energy environments, enjoy working with people, and take pride in delivering exceptional service, this is where you belong.

What You'll Be Doing
  • Greet residents and guests and serve as the main point of contact
  • Monitor amenities and keep all spaces clean, organized, and guest-ready
  • Support events, reservations, and resident activities
  • Respond to calls, emails, and inquiries professionally
  • Enforce community guidelines and report concerns
  • Coordinate with onsite teams to maintain a safe, high-quality experience
What We're Looking For
  • You don't need to come from luxury hospitality, but you do need to bring the energy.
  • Customer service, hospitality, concierge, or front desk experience preferred
  • Comfortable working in a fast-paced, people-facing environment
  • Strong communication skills and presence
  • High attention to detail
  • Ability to multitask without losing composure
  • Naturally friendly, but still professional

Apply today to secure your spot. Multiple roles will be filled quickly.

We are hiring for multiple shifts, including:

• Morning
• Evening
• Weekend coverage

Full-time and part-time roles available

Job Tags

Full time, Part time, Immediate start, Shift work, Weekend work, Day shift, Afternoon shift

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